The Benefits of Using Behaviour Techniques in Coaching

5935650997_3e6a5c1fd6_zPhoto by Hey Paul Studios

As a professional coach I often get asked what my coaching style is. This is sometimes tricky for me to answer succinctly as the style of my sessions really does depend on the needs of each client! All my coaching services are offered on a holistic basis: I feel it’s important to look at the whole picture rather than just one particular segment of it. This means that if we plan a session to talk about your business or career, I’ll also be listening out for clues about how other areas of your life are affecting these, and vice versa.

I have always believed in the importance of offering significant value to my clients. Because of this, over the years I’ve made it my mission to draw on a wide variety of experiences, techniques and tools in order to help each individual or business I meet with to work towards their full potential.

Part of that metaphorical coaching tool kit is a range of behaviour techniques. These specialist tools can be designed to help you to change any behaviour patterns that are no longer working for you. Myself and my clients have had some great success with the practise of NLP.

NLP, or neuro-linguistic programming, is an approach developed in the United States nearly fifty years ago. The technique links what’s going on in our brain to the type of language we use and our behavioural patterns. Addressing these three areas can help to make a big difference to the way we act and feel, and therefore bring us closer to reaching our key aims.

Many of my coaching clients complain about finding it difficult to ‘switch off’ from work. Being unable to mentally step away from work in this way can make it difficult to enjoy socialising or even to be able to properly relax during downtime. I have helped many of these clients change this habit using NLP as well as a programme of exercise, meditation and mindfulness exercises.

What else could behaviour techniques help you achieve?

  • dropping unhelpful or destructive habits
  • overcoming an unhealthy relationship with finances
  • being able to better manage stress
  • trusting yourself to make better decisions
  • creating new positive habits
  • becoming more motivated
  • improving the quality of your relationships with others
  • reducing anxieties and worries
  • gaining more confidence
  • increasing productivity

Personally, I’m a big believer in the idea that there needs to be a strong rapport between the practitioner and the client in order for NLP to be successful. Presumably this is why this particular technique can be so valuable as part of the coaching process!

When you are looking for a coach, it’s really important to meet with a few professionals and choose someone who you feel you really ‘click’ with. Whether you are seeking support primarily with your relationship, your personal aims, your business or your career, coaching sessions are likely to involve some tough questions and the need to address some deep-rooted beliefs. Navigating all this will be so much more positive and productive with a coach you genuinely like and trust.

Want to know more about where the coaching process could take you? I’ve shared a lot more information here.

Guest Post: How to be Successful in Remote Job Interviews


Today I’m sharing a guest post from The Carling Partnership, an international search and selection company who work within the distillery industry. January is a time when a lot of us start to make changes in our lives. If you’ve decided 2015 is the year you get a new job, the following tips are likely to be really helpful. There’s also some real value here for business owners, as many pitches and client interviews now take place remotely. Read on to find out how to present yourself successfully on the phone or over video link.

More and more HR managers are using phone and video chat technology to carry out interviews each year. If you are about to attend a remote job interview, we have put together a number of solid techniques to help you negotiate your way to success.

Video Chat Job Interview Tips

Download and Install The Software Ahead of Time – The interviewer will often email you instructions on the software to use and where to download it. Options vary from the popular Skype to the Apple own Facetime app and others. If download and configuration is required, do so well ahead of time. Avoid joining the interview late because this process took longer than you expected. Be sure to test the software once installation is complete, in particular check that the speaker and microphone are working.

Time and Place – There are basic conditions that should be met to stage the right environment. You will require a place with stable internet connection, with enough light and with minimal background noise. A boardroom would be ideal, though most candidates don’t have free access to one. Instead, make sure you declutter the part of your home you’ll be using to resemble one.

Have a Backup Device – Most video chat apps are cross device, meaning you can install the app on your PC, Llaptop, tablet and of course, smartphone. It might prove handy to install the app on two devices should your default device crash for any reason.

During The Video Chat – A common mistake candidate make is letting their eyes wonder off to other parts of the screen, away to the window, even to the ceiling. It means that you come across disinterested in what the interviewer has to say and maybe even in the position. Try and retain eye contact with the interviewer. As long as you look directly at the webcam, you are making eye contact. If you are looking at a large screen, say on your PC or laptop, drag the chat window next to the webcam. Now when you look at the interviewer, you are looking at the webcam and therefore making eye contact.

Dealing With Disconnections – It is possible that the interview will be cut short due to a technical problem. If that happens, allow the interviewer to establish connection. Check that your internet is working and that your device has sufficient battery life. If the fault is at your end and you are unable to fix it, email the interviewer and suggest continuing the interview by phone. If you note the steps you have taken to resume the interview, you will come across as a proactive problem solver and recruiters like that in a candidate.

Phone Job Interview Tips

Choose a Device – If possible, you should take the call using landline to avoid breakups and poor signal. If you still intent on using a mobile device, choose a location where you know that mobile reception is good.

Source Location – Unlike video chat job interviews, lighting and background settings won’t matter much, but you should still aim to conduct the interview in a private and quiet area. Prepare a place to sit and have a copy of your CV handy.

During The Interview – Answer the call by giving your name, for example, ‘Hi this is John West speaking’. During the interview avoid eating or smoking, but do have a cup of water ready in case your throat dries up. Don’t stop the interviewer mid sentence. If you have any questions, write them down. When you answer, speak slowly and clearly.

Good luck in your career progress.

Written by The Carling Partnership (CPL), an international search and selection company in the distillery jobs industry.